![]() Another option is to launch PhraseExpress with the command-line parameter "-debug" (without ""). ![]() You can alternatively launch PhraseExpress on a case-by-case basis by holding the SHIFT-key while launching the program. You can then disable the diagnostic mode. Alternatively, review this file in any text editor and remove any confidential information which may have been recorded and send the file to us with a precise step-by-step description that allows us to reproduce the steps. Having issues with dual screens not lining up or can't get the mouse to the right screen - watch this quick video. Review this file in any text editor for any obvious error message. PhraseExpress created the debug file "Debug_PhraseExpress_xx-xx-xxxx_xx.xx.txt" in a folder on your desktop. Reproduce the problem and then afterwards immediately(!) exit PhraseExpress. It will launch in diagnostic mode which captures extended system information until you switch it off again. So, ShareMouse cuts down your electricity bill and the battery will provide you with more run time. In the PhraseExpress program settings, enable option " Features » Diagnostic mode". ShareMouse v5 optionally dims unused displays with hardware functions, increasing the runtime of your laptop as bright displays are the biggest battery drainer. To launch PhraseExpress in diagnostic mode: It appears as if the connections get dropped or interrupted at times which is causing the issues.If you cannot fix the issue with the troubleshooting tips, the diagnostic mode may help to find the issue. You can change which monitor is the primary display from the same Settings > System > Display screen. Sometimes, connected shows an arrow in both directions, and other times it only shows one arrow. This is only a theory though. One thing that you could try is to use IP addresses instead of hostnames which may resolve the connection dropping issues.Īgain, the easiest workaround is to click on the apply button when you experience issues as it will reestablish the connection to other PCs connected to the computer. Other times, I had to paste the clipboard entries into a temp program or file on the PC they were taken on to copy the file to the other PC this way. I think it may have something to do with connection settings but can't figure out how to resolve them. If you are on the lower right corner of screen 1 (anywhere in the red area) you wont be able to move to the second screen. I then systematically tested each source and it turns out one of the Sources had an invalid URL on my PC and was causing the problem. For me it is my Starting soon Screen which has a few Media Import for music and a fun moving background. As far as print screen was concerned, it sometimes worked after a few tries. My conclusion is that one of my scenes is causing the Display editor to break or fail. Most of the time, I was able to circumvent the Ctrl-C issue by right-clicking and selecting copy from the context menu if available. Answer JO Joe826 Replied on Report abuse In Settings, under 'Tablet Mode', you may want to try to turn off 'Make Windows more touch-friendly when using your device as a tablet'. This sometimes was the case when I hit the print key on the keyboard to take a screenshot of the PC, or when I used the Ctrl-C keyboard combination to copy selected items to the clipboard. If you have a mouse or keyboard connected to the second PC, you need to do the same on the second computer to use that computer's mouse on the first.Īnother issue that I ran into from time to time was that copy jobs could not be pasted on another PC. All you need to do is open the Mouse without Borders program and click on the Apply button to establish the connection. Once you see it, and identify that it is not correct, go to Advanced Settings and re-arrange the two monitors correctly. When you do this, you will be able to see and identify which monitor windows think is the 1, and which is the 2. ![]() Press the Windows key + P hotkey to open the sidebar shown below. If it works well on another device, you can move on to the next step. Connect your mouse to another device to see if this issue reappears. Kindly try the solutions below to check the effect. It is fairly easy to resolve the issue though. To fix this issue, Right Click on your Desktop and choose Display Settings. Feel free to correct me if my understanding is biased. Plus, ShareMouse offers password protection, data encryption, and has a portable edition of the software. While this works sometimes, Mouse without Borders at other times does not pick up the new system automatically, even though both are running the software on startup. To begin with, ShareMouse doesn’t work with Linux as Synergy does with all the major operating systems, and ShareMouse can dim inactive monitors while Synergy doesn’t. Probably the biggest issue is the detection of the second system. ![]()
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